Darcia Tremblay: Owner of Silver Lining Solutions
Darcia Tremblay - Owner/President
Darcia has 14+ years of experience successfully processing thousands of Medicaid Applications, working with over 200 nursing homes throughout New England. Earlier in Darcia's career, she worked in advertising and public relations for 20 years. She acquired her management skills, ability to meet strict deadlines and personal relationships with clients during this time, and these serve as her basis to be a successful Medicaid Application Professional today. The Medicaid Application process is a complicated, cumbersome compilation of years of paperwork. Darcia is able to assist her clients and explain the process in everyday terms. She is detail organized to ensure all Medicaid deadlines are met. Darcia does everything within her control to ensure her clients' applications are approved in a timely manner. Darcia was previously accepted to the Massachusetts School of Law. While she is not an attorney, she has a complete understanding of any legal issues that may arise during the Medicaid Application Process, and will refer to one of the many elder law attorneys she collaborates with. Darcia lives in Topsfield, MA with her husband and 3 daughters. While she primarily serves Massachusetts, she frequently travels throughout New England, if there is any client needing assistance with the Medicaid Application Process.
Sue Furtado Silver Lining Soultions
Sue Furtado - Office Manager
Sue is our Silver Lining Solutions Office Manager and keeps us in order. She most likely will be the one answering the phone when you call our office. Sue has a background in office administration, and most recently worked as a Pre-K Paraprofessional at Our Lady of the Assumption School in Lynnfield. Sue is excited to be working as part of the Silver Lining Solutions team, utilizing her many organizational skills. Susan lives in Lynn with her husband, two children and their dog Brady. She likes to crochet, bake and watch all the New England sports teams, especially the Patriots! Sue is a consistent member of our team that we can always count on.
Amanda Thomas Silver Lining Solutions
Amanda Thomas - Senior Case Manager
Amanda started training with Silver Lining Solutions in July 2021, and was promoted to Senior Case Manager as of July 1, 2022 . Her background in customer service and sales with an emphasis on team building provides her with the foundation of professionalism and perseverance with her Medicaid cases. Amanda is EXTREMELY detail-oriented and thrives on organizing her case file documents, as proven by her prompt Medicaid approvals! She expresses her enthusiasm by stating, “I love the opportunity to be a part of the Silver Lining Solutions team, to work in this office and to help other people. This job is so rewarding.” We welcome Amanda and her eagerness to grow with our company.
Rita Dellisola Silver Lining Solutions
Rita Dellisola - Case Manager
Rita joined our team May 1st 2023. Her background in customer service with an emphasis on team building provides her with the foundation of professionalism and perseverance. Rita’s years of experience in client support, program management and financial records processing make her a perfect candidate as a Medicaid Application Case Manager for Silver Lining Solutions She is a fast learner, compassionate and will certainly make a positive impact with Silver Lining Solutions. Outside of work, she loves to read, practice yoga, and go to the beach. We welcome Rita to our staff!
Lucy Gucciardi Silver Lining Solutions
Lucy Gucciardi - Medicaid Application Consultant
Lucy, a well-respected former MassHealth case worker, has joined our staff as a Medicaid Application Consultant. She assists our case managers with processing application documents and meets with families to consult with their assets and how best to manage for the Medicaid application process. Lucy’s years of MassHealth application processing experience is an invaluable asset to our company. Lucy loves to go shopping, spend time with her family, and garden. We are excited to welcome her to our team!
Paula Potvin Silver Lining Solutions
Paula Potvin - Case Manager
Paula Potvin joined our Silver Lining Solutions team in September 2023 as a Case Manager. Her kind and compassionate personality, dynamic work ethic, combined with her warm and friendly smile make her a perfect match with our company. Paula’s 20+ years of experience as an Import Agent and Supervisor provided her with the organization, attention to specific details and customer service skills necessary to exceed in processing Medicaid applications. Paula lives in Topsfield with her husband Ben and 2 children, making a very short commute to our office. We welcome Paula to our staff as she continues to develop and assist her clients through the Medicaid application process.
Samantha Tremblay Silver Lining Solutions
Samantha Tremblay - Marketing Assistant
Silver Lining Solutions welcomed Samantha Tremblay to our team in May 2023. Samantha, a rising sophomore at High Point University, is a Finance Major with a minor in Women’s Leadership. Samantha graduated from Masconomet Regional High School in 2022 and had job shadowed at a financial office working with financial advisors, CEOs, and cliental. She currently handles several marketing projects, as well as assisting with social media. She works hard to send out marketing newsletters, set up medicaid planning seminars, and plan ice cream socials for our nursing homes. Samantha brings happiness and positivity to our office!
Buster Silver Lining Solutions
Buster - Welcoming Committee
Silver Lining Solutions welcomed Buster in March 2019. He is a pure breed Boston Terrier and he is 4 years old. He has high energy and loves to give kisses and greets all of our visitors at our office with love. He is very friendly, and will most likely be the first one you meet at the door!
Bruno Silver Lining Solutions