Testimonials

“Silver Lining Solutions was the best thing that could have happened to my family when my dad became ill and needed full time nursing home care. Applying to Mass Health was a daunting task to say the least, but Darcia Tremblay and the Silver Lining Solutions team walked our family step by step through the process. I kept thinking to myself that I wouldn’t have known what to do without their expertise, patience and compassion. I highly recommend this company to anyone going through the complexities of a Mass Health application. Having this team at Silver Lining Solutions working with me was a great gift!”

Tracy C., Rochester, NH

“Darcia and Staff, We can’t thank you enough for helping us through the MassHealth maze…INVALUABLE! We highly recommend your services to others”

Beverly & Ron T.. Gloucester, MA

“I can’t thank you enough for all that you did to help my husband get on MassHealth. You were there for me every step of the way. And I truly appreciate everything. Thank you!”

Antonetta G., Peabody MA

“I would like to give the highest possible customer service rating - 5 stars - to Jennifer D’eon, Senior Case Manager at Silver Lining Solutions. Jennifer worked tirelessly this past year to help me navigate through the Medicaid application for my sister. She regularly kept me in the loop about what was happening, or what was needed next, and always with a smile in her voice and an optimistic personality. What an absolute joy to work with Jenn! A real professional - and truly great at her job! I give her a standing ovation from me!”

Craig T., Boston, MA

“Navigating the Long Term Care Medicaid/MassHealth application process can be tedious and overwhelming. Our facility, Masconomet Healthcare Center, has worked with Silver Lining Solutions for over the past two years to secure benefit eligibility for a number of our nursing facility patients. The staff at Silver Lining Solutions always provides a very thorough and comprehensive service while maintaining the personal connection to their clients, ensuring that they have a complete understanding of the process from start to finish. Their support and guidance throughout this process has been invaluable to their clients and to our facility. Masconomet Healthcare Center recommends the services provided at Silver Lining Solutions as they offer the guidance and education needed to successfully attain the MassHealth benefits necessary for their loved one in our facility.”

Masconomet Healthcare Center, Topsfield MA

“The MassHealth process is an arduous process which can leave one feeling vulnerable and quite frankly, fearful. Darcia made the process seemingly simple, as she is truly an expert in her field. She is extremely communicative, compassionate and efficient… her services are priceless.” 

Christine, Danvers MA

“It is so comforting to have you (Darcia) assisting me and my family in a time like this” 

Katie S., Ashland MA

“Thank you for all your help on this matter. I know that we need some expertise to resolve these issues and after yesterday I am assured that we chose wisely. Thank you for your quick response and I look forward to working with all of you.”

Micheal Bell- Executive Director of Woodbriar Health Center

"Thank you for all that you have done for my family and for your professionalism. You have been so fun to work with, kind and patient."

Cheryl P. 

"It is a pleasure to be working with someone as efficient and cordial as Darcia!"

 - Diane C., Former Business Office Manager,
Pilgrim Nursing Home
 

"There is no finer person to help navigate through the Medicaid system than Darcia.  She is competent, caring and a joy to work with, particularly during this terrible time..."  

Greg B, New York, NY

“Dear Darcia,

On Behalf of (Client) and her children, I want to thank you so very much for your help with her MA Health/ Medicaid application. It was a daunting task that you made seem simple and seamless. It has been a pleasure to work with you from our first call and we are filled with gratitude for all you have done to bring this process not only to closure but to a positive outcome.

You have been thorough in all the details that needed to be done and your continuous updates to the process were comforting along the way. You surely know your business and are excellent at helping families and their loves ones. We thank you again and wish you continued success in your efforts on behalf of those needing an advocate to maneuver through the bureaucracy of the application process.”

Ruth S and Donald W.

"Silver Lining Solutions persevered through every step of the Medicaid process, collecting the necessary documents, going to hearings and keeping us informed every step of the way.  In addition to every detail, their personal touch was greatly appreciated.  We couldn't have done it without them."

Maureen H., Georgetown, MA

" Darcia, thank you so much for all of your work, help and support in obtaining Medicaid for my parents.  A weight has been lifted off my whole being, and I have you to thank for it!"                

Paula W., Chestnut Hill, MA

"Darcia, I truly appreciate all of the hard work, support and kindness you displayed during such a stressful time for me and my family.  I cannot thank you enough for your incredible patience and understanding."  

Susan D., Boston, MA

"We cannot thank you enough for all of your help!  Your diligence, patience and knowledge for the Medicaid process is so appreciated.  You clearly went above and beyond.  Thank you!"

Patty M., Sandwich, MA

"Darcia, I can't thank you enough for your guidance, wisdom and compassion through the Medicaid application process."  

Marilyn G., Norton, MA

"Darcia, you are a Medicaid Specialist Extraorindinare.  It was a pleasure working with you.  You are highly professional and kept the process moving.  I would defintely recommend you to anyone."  

Alan G., Marblehead, MA

"Silver Lining Solutions was both helpful and compassionate to my situation.  Their knowledge of the Medicaid system made a most trying and difficult time so much easier.  They always answered my phone calls or returned my messages almost immediately.  My mother has been approved for  Long Term Care Medicaid benefits thanks to their efforts.  I will be forever grateful to them."  

Elaine, N., Cambridge, MA

Darcia, Thanks for your help processing my dad’s Medicaid application. It was not easy to corral all of my mom’s paperwork. Your patience and attention to detail was greatly appreciated. Thank you again!

Sarah C.

Darcia, Thank you so much for all your help and continued guidance.

Sandy R

Darcia, Thank you very much for your efforts on our behalf and the guidance you have provided. We have been pleased to have Silver Lining Solutions represent us. Its good to know that we have a resource to help us with Medicaid questions.

Mike, Masshealth

Darcia, Many thanks for your services and guidance through the MassHealth application. Your expertise is exceptional!

Jules

Darcia,

I can’t thank you enough for all of your help! You made a difficult task bearable and do-able for me. My Sister landed in the hospital twice in November. Since then, she has improved. The extra attention/care has helped immensely. All this was possible with Mass Health. I hope you have a peaceful holiday with some restful times to enjoy your family. I’m so grateful that you help me and my family.

Naomi